Shipping Information

Hong Kong local delivery options

Collect free from our store:

Customers can now collect free from our retail store:
OhMart Concept Store, Room 1304, 13/F, Golden Dragon Centre, 38-40 Cameron Road, Tsim Sha Tsui

SF Express Self Collect and Hong Kong Post with Tracking:

Buyers pay for SF Express postage for orders under $400hkd. All orders over $400hkd can enjoy free shipping via SF Express Self Collect or Hong Kong Post with Tracking.

Other countries we ship to

China, Macau

CURRENCY CONVERSIONS:

Please note exchange rates may be slightly different as each bank determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates on XE: XE.com – Foreign Exchange Rate Calculator

Please note *

International shipping are subject to custom security checks and sometimes can cause slight delays in parcels arriving.

Although very rare – All applicable custom fees, taxes and duties are the sole responsibility of the customer. We will provide the custom information – But it is at the sole discretion of custom agents to release your package.

Delivery times are approximate and may vary due to the couriers schedule. 

We are currently unable to accept orders with PO box addresses , orders must be shipped to a physical address.

If the order cannot be delivered successfully due to the following reason :
Parcel non-reclaim/
Delivery refused by addressee/
Addressee ( Receiver ) cannot be located/
Addressee ( Receiver ) unknown at marked address/
Address cannot be located/

A shipping fee will be charged for re-delivery service / refund.

 

Delivery Schedule:

Most orders ship within 1 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.

As soon as your order is shipped you will receive a ‘order fulfilled’ notification to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder.

 

 

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